Florist NZ providing Online Flowers Delivered by Local Florists in New Zealand

Delivery Terms and Conditions

Flower delivery terms and conditions
Time in New Zealand is: 10:46:AM, Friday, 28, July

Delivery Information

Florist NZ appreciates when you order flowers on our website you want fresh flowers that look beautiful, last a long time and are delivered on time. This IS what we want and expect to happen EVERY time as well!

All Florist NZ orders are hand arranged by our local florist members and delivered directly to the recipients business, home, Rest Home, hospital etc. Our florists will deliver your flowers with care. You can be assured that your order will be of the best quality using the freshest, seasonal flowers. If a florist cannot deliver flowers personally, a local trusted courier will deliver your order.

Florist NZ is proud to be part of one of the largest and earliest developed flower delivery services in the world.

Same Day Delivery

(Mon to Fri) is available to Australia and New Zealand on orders placed before 2 pm in the country's time zone, and to the United Kingdom and Republic of Ireland on orders placed before 12 pm in the country's time zone.

(Sat) is available to Australia, New Zealand, The United Kingdom and Republic of Ireland on orders placed before 10:00 am in the country's time zone.

Sunday Deliveries Sunday delivery is not available in most areas.

PLEASE NOTE:

On special occasions like Mothers Day and Valentine's Day, it is essential to get your orders in as soon as possible, preferably several days in advance. This is so the order can go into the delivery schedule to avoid disappointment. We will do our best, however, no guarantees are made for delivery on a special occasion when the order is placed the same day.

Same Day Delivery Exclusions:
There are some remote locations that cannot be guaranteed for same day delivery. In this case, you will be notified using YOUR contact email you provide (please take care when entering this email) to discuss alternative delivery options.

Delivery Times:
While we offer customers the ability to request a preferred time of delivery in the "Extra information" panel during checkout (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. Florist NZ uses our membership of local florists around New Zealand to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order can not be delivered within your preferred time frame (for example, courier delivery times).

If the flowers are for a timed event (for example, a funeral or business location), the florists will do their best to assist. However, we strongly recommend that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event (please place this in the "Extra Information" panel.

Flower deliveries to residential addresses usually occur between 9:00 am and 7:00 pm, and flower deliveries to work addresses usually occur between 9:00 am and 5:00 pm.

Delivery Areas:
A local service fee is added to each order, this is included in the prices listed on the website. Delivery of orders to rural route addresses, secured buildings or cemeteries cannot be guaranteed. We do not deliver to PO BOX or LOCKED BAG addresses.

We cannot offer same day delivery or delivery to some locations due to their remoteness. Some deliveries may be required to be collected from the nearest town or depot, if this is the case the recipient will be notified.

Some areas Florist NZ cannot always deliver to include:

Kaikoura (due to roads being closed after the earthquake)
We do not guarantee delivery to the following timed events, although we can usually achieve these in most locations:

Funerals
Wedding Receptions
Parties
Functions
We do not guarantee delivery to the following places:

Hospitals (especially Intensive Care Units)
Army, Airforce and Naval Bases
Ships
Jails
Secure Buildings
Hotels
Mines

Gift Baskets Delivery

Most of the gift baskets are made by the local florist, sometimes they can be delivered the same day as per the flower delivery details above. However; if the florist does not have the items in stock then the basket will usually be delivered the next business day. Some gifts come from one of our specialist suppliers around the country. These have a delivery time of between 1 and 4 days.

Pricing

These prices include the delivery and handling which vary depending on the destination country. All prices include tax (GST).

Currency

All prices are shown in the currency of the country that you have selected to send your gift to.